Privacy policy

Last updated: 2026-04-29

This policy explains how hkinsurancebrokerandagent.com ("we", "the site") collects, uses and safeguards personal data. We handle personal data in line with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486).

1. What we collect

• Contact form submissions: name, email, role, subject and message you provide.
• Usage logs: IP address, user agent, time-stamped page requests recorded automatically by our hosting provider for operations and abuse prevention.
• Public records: directory entries for licensed broker firms and technical representatives are compiled from public records of the Hong Kong Insurance Authority. This is public information, not data you have provided to us.

2. How we use it

• To respond to your enquiry and follow up where appropriate;
• To operate, secure and improve the site;
• To comply with law or a regulator's lawful request.

3. Disclosure

We do not disclose your personal data to third parties except with your consent or as required by law. To operate the contact form, your message may transit a third-party email relay (e.g. Cloudflare MailChannels) to reach our inbox.

4. Retention

Contact-form messages are kept until your enquiry is closed plus up to 24 months for reference and audit, after which they are deleted.

5. Your rights

Under the Personal Data (Privacy) Ordinance you have the right to access and correct personal data we hold about you. To exercise these rights, contact us at the email below.

6. Cookies

We use only the technical cookies strictly needed for the site to function. We do not run third-party advertising or tracking cookies.

7. Changes

This policy may be updated from time to time; the version in force is the one shown above by date.

8. Contact

For any questions about this policy, email info@paradox-management.com.